Terms · Last updated April 28, 2026

Terms of Service

These terms govern your use of the Cryptochartics mobile app and website. By using Cryptochartics, you agree to them. If you don't, please don't use the service. We've kept this short and direct.

1. What Cryptochartics is — and isn't

Cryptochartics computes twelve widely-known technical indicators on cryptocurrency price candles AND aggregates crowd sentiment from public sources (CoinGecko community signals and Wikipedia interest data). We then surface the moments when those two readings disagree on a coin — a divergence. We publish what each input says. We don't tell you whether to buy, sell, or hold anything.

Our engine's directional accuracy is measured and published openly on the in-app "Engine Accuracy" tab and in our public audit at cryptochartics.com/blog/we-measured-ta-failure. As of the last audit (May 2026), it is approximately 35.5% — below the threshold required for the engine alone to be profitable at 1:1 risk-reward after typical exchange fees. We do not claim our signals predict prices; we claim they are useful context.

We are not:

• A broker or exchange — we don't execute trades or hold your funds.
• A financial adviser, investment adviser, or asset manager — we don't give personalised advice.
• An accredited research provider — our methodology is open, but we don't claim regulatory accreditation.
• A custodian or wallet provider — we never hold your private keys.
• A signal service that promises profitability — we explicitly publish that our engine is not consistently profitable as a standalone trading system.

We are a publisher of technical-analysis and crowd-sentiment information. You're an adult; you decide what to do with it.

2. Eligibility

You must be at least 18 years old to use Cryptochartics. By using the service you confirm that you are. You're also responsible for ensuring that using a crypto-data viewer is legal in your jurisdiction; we restrict certain affiliate-link features in regulated regions (FCA / MiCA / MAS) but the rest of the app stays available.

3. Your account

You can use Cryptochartics on the free tier without an account, but signing in lets us sync your watchlist and notification settings across devices. We use one-time codes via email instead of passwords. You're responsible for keeping access to the email address you sign in with — that's how recovery works.

You may delete your account at any time by emailing hello@cryptochartics.com. We'll process the request within 14 days. See our Privacy Policy for what we keep and what we delete.

4. Subscriptions and payments

Cryptochartics has three tiers: Free, Pro, and Max. Pro and Max can be paid for either:

• Annually in cryptocurrency (USDT-TRC20, USDC-Polygon, or USDT-BEP20). Prepaid, non-recurring. When the year ends your account drops to Free unless you actively renew. There is no auto-renewal.
• Monthly via the Google Play Store (Android only, where available). Subject to Google's standard subscription terms — recurring, cancellable in your Play Store account.

Refunds

Annual crypto-paid subscriptions are eligible for a full refund within 14 days of purchase if the app didn't work for you (in good faith). Email us with your payment transaction hash. After 14 days, refunds are at our discretion.

Monthly Play Store subscriptions follow Google's standard refund policy.

Price changes

We may change prices at any time. Changes apply only to new purchases and renewals — not to subscriptions already paid for. If we change prices significantly we'll surface a notice in the app first.

5. Acceptable use

You agree NOT to:

• Resell, sublicense, or commercially redistribute our data without a separate written agreement.
• Scrape, mirror, or systematically copy our content beyond reasonable personal use (the Max tier API key exists for legitimate programmatic access).
• Reverse-engineer the app to bypass tier restrictions or extract paid features into other tools.
• Use the service in any way that could damage our infrastructure, other users, or the broader Cryptochartics ecosystem (including denial-of-service attempts, attempting unauthorised access, etc).
• Misrepresent your jurisdiction to access affiliate or commerce features that are geo-restricted in your real region.

6. Intellectual property

The Cryptochartics name, logo, app interface, methodology documentation, and original written content are ours. We grant you a limited, non-exclusive, non-transferable license to use the app for personal, non-commercial purposes during the period of your subscription (or indefinitely on the Free tier).

The market data we read from public exchanges (Binance) is not ours and is provided to you under their terms. The technical-analysis indicators (RSI, MACD, EMA, etc.) are public-domain mathematical formulas; our specific implementations and the consensus aggregation are ours.

7. Third-party services

The app uses third-party providers (Supabase, Resend, Expo, Binance, DigitalOcean, the app stores). When you use the app you also implicitly accept their terms for the parts that apply to you. We've listed each provider in the Privacy Policy.

8. Affiliate links

The Exchanges screen in the app contains affiliate links to third-party cryptocurrency exchanges. If you sign up via these links and trade on those exchanges, we may receive a commission at no additional cost to you. This is disclosed inside the app per FTC Section 5 guidelines. The presence of an affiliate link is not an endorsement of any specific exchange — please do your own due diligence on which platforms to trust with your funds.

9. Disclaimers

The service is provided "as is" and "as available" without warranties of any kind, whether express or implied. We do not warrant that:

• The service will be uninterrupted, secure, or error-free.
• Any signal, reading, or indicator output will be accurate, complete, or predictive of future market behaviour.
• Defects will be corrected on any timeline.
• The service is suitable for any particular trading or investment purpose you may have.

Past performance of the indicators we compute is not a reliable guide to future results. Crypto markets are volatile and largely unregulated. You may lose some or all of the money you put into them. Decisions you make based on what you read in Cryptochartics are entirely yours.

10. Limitation of liability

To the maximum extent permitted by law, Cryptochartics, its operators, and its third-party providers are not liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising from your use of (or inability to use) the service.

Where a court finds that some liability cannot be excluded, our aggregate liability to you is limited to the amount you have paid us for the service in the twelve months preceding the claim (or, if you've paid nothing because you're on the free tier, to USD $50).

11. Indemnification

You agree to indemnify and hold us harmless against any claim, demand, or expense (including reasonable legal fees) arising from your misuse of the service, your breach of these terms, or your violation of any rights of a third party (including intellectual-property and privacy rights).

12. Termination

You can stop using Cryptochartics at any time, with or without reason. We may suspend or terminate your access if you breach these terms, or if we discontinue the service entirely. If we terminate the service while you have an active paid subscription, we will refund the remaining unused portion pro rata.

13. Changes to these terms

We may update these terms from time to time. When we do, we'll bump the "Last updated" date at the top of this page. For material changes, we'll surface an in-app notice on your next launch. Continued use after a change means you accept the new terms; if you don't, stop using the service.

14. Governing law

These terms are governed by the laws of the operator's principal place of business, currently the United Arab Emirates. Disputes will be resolved in the courts of that jurisdiction. If you're a consumer in a region where mandatory local consumer-protection laws give you stronger rights, those still apply.

15. Contact

Questions, complaints, or refund requests: email hello@cryptochartics.com. We respond within a few business days.